Privacy policy

Last updated: October 13, 2026

This Privacy Policy explains how ColeyBear (mycoleybear.com), operated by Rupisan Companies, LLC ("we," "us," or "our"), collects, uses, and shares your personal information when you visit our site or make a purchase.

Information we collect

  • Order information: your name, shipping and billing address, email address, phone number, and order details. Payments are handled by our payment processors (such as Shopify Payments, PayPal, Apple Pay, and Google Pay); we do not store your full card number.
  • Device and usage information: your browser type, IP address, the pages you view, and how you arrived at our site, collected through cookies and similar technologies.
  • Customer support information: anything you share with us when you contact us.

How we use your information

  • To process and ship your order, send order and shipping updates, and handle returns.
  • To answer your questions and provide customer support.
  • To prevent fraud and keep our site secure.
  • To understand how our site is used and improve it.
  • To send marketing emails if you have opted in. You can unsubscribe at any time using the link in any email.

How we share your information

We share personal information with service providers that help us run our store, including Shopify (our e-commerce platform), our payment processors, and shipping carriers such as USPS and UPS. We may also share information when required by law or to protect our rights.

Advertising and analytics

We use analytics and advertising partners, including Google (Google Analytics and Google Shopping), Meta (Facebook and Instagram), Pinterest, and TikTok, to understand how visitors use our site and to show relevant ads. These partners may use cookies and similar technologies to collect information about your activity on our site and other sites. We do not sell your personal information for money.

You can limit this tracking by adjusting the cookie settings in your browser, visiting Google Ads Settings, or using the opt-out tools from the Digital Advertising Alliance and the Network Advertising Initiative.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to receive a copy of it, and to opt out of targeted advertising. To make a request, email us at contact@mycoleybear.com. We will not treat you differently for exercising these rights.

How long we keep information

We keep order information for as long as we need it for our records and for tax and legal purposes, unless you ask us to delete it and the law allows us to do so.

Children

Our site is not intended for children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

Contact us

If you have questions about this policy or your information, email us at contact@mycoleybear.com or write to us at Rupisan Companies, LLC, 30 North Gould Street, Ste 9117, Sheridan, WY 82801, United States.